Privacy Policy

At Agnes Orinda Shop, we blend elegance with efficiency, not only in our activewear and casual-chic collections but also in how we respect and protect your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit agnes-dresses.com. By using our website, you agree to the practices described below, designed to align with global privacy standards like the GDPR and CCPA.

1. Information We Collect

To provide a seamless shopping experience—from browsing our dresses and leggings to processing payments—we may collect:

• Personal Details: Name, email address, shipping address (e.g., 3208 Birch Street, Indianapolis, US 46250), and phone number when you make a purchase or create an account.
• Payment Information: Credit card details (Visa, MasterCard, JCB) or digital wallet data (e.g., PayPal) processed securely via encrypted gateways. We do not store full payment details on our servers.
• Technical Data: IP address, browser type, device information, and pages visited, collected through cookies and tracking technologies to enhance site functionality.
• Communication Records: Interactions with our customer care team via email (e.g., [email protected]) or other channels.

2. How We Use Your Information

Your data helps us deliver the sophistication and reliability you expect from our brand:

• Process orders for activewear, pants, skirts, and other products, and manage shipping (excluding some remote areas and parts of Asia).
• Provide customer support and respond to inquiries about payments or products.
• Improve our website and tailor content to your preferences, ensuring an effortless experience akin to our seamless leggings.
• Send promotional updates (with your consent) about new activewear collections or offers, reflecting our style-savvy audience.
• Prevent fraud and ensure transaction security through advanced encryption methods.

3. Sharing and Disclosure of Data

We value your trust and only share information when necessary:

• Service Providers: Trusted partners (e.g., payment processors like PayPal, shipping carriers) assist in operations under strict confidentiality agreements.
• Legal Compliance: We may disclose data if required by law or to protect our rights and safety.
• Business Transfers: In events like mergers, customer data may transfer to successors, with notice provided.

We never sell your personal information to third parties.

4. Data Storage and Security

Your data is stored on secure servers with measures mirroring major financial institutions:

• Encryption (SSL technology) protects data during transmission and storage.
• Regular security audits and fraud prevention systems safeguard against unauthorized access.
• Data is retained only as long as needed for operational or legal purposes, then securely deleted.

While we strive for maximum security, no online method is 100% secure, but we continuously update our protocols.

5. Your Rights

As a global customer, you have rights to:

• Access, update, or delete your personal information by contacting us.
• Opt-out of marketing communications at any time.
• Object to data processing or request data portability, where applicable under laws like GDPR.
• Withdraw consent for cookie usage through browser settings (see Section 6).

To exercise these rights, email us at [email protected]. We respond promptly to all requests.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your journey—making it as comfortable as our T-shirts:

• Essential Cookies: Required for site functionality, such as shopping cart operations.
• Analytical Cookies: Help us analyze traffic and improve user experience (e.g., Google Analytics).
• Marketing Cookies: Used to display relevant ads for our workout bottoms or new activewear, based on your browsing.

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site performance.

7. Changes to This Policy

We may update this policy to reflect changes in practices or laws. Updates will be posted on this page with a revised date. Continued use of our site constitutes acceptance of these terms.